Shipping info

All orders are shipped within 2-7 days
Monday - Friday 8am - 5pm
Confirmation for dispatch will be emailed to you at your payment email
Orders after 12pm will be processed the following day.

standard delivery

UK Royal Mail Signed For 1st Class
1-5 days FREE

UK Royal Mail Special Delivery Next Day
£6.00

Ireland Royal Mail Recorded Delivery
£10.00

international delivery

EU Royal Mail International Recorded Delivery
£13.00 ( 7-14 days)

USA Royal Mail International Recorded Delivery
£16.00 ( 7-21 days)

Rest of World
£18.00 ( 7-21 days)

£1.50 per each additional item is added to the base shipping price.

Please note non-EU customers will be responsible for any import duties and local taxes.



 

 

Special Instructions & Express Shipping
Please enquire via the contact page or email studio@cartesalondon.com

Order Tracking
If a tracking # is provided by the shipping carrier, your order will be updated with the tracking information. Please note all orders require a signature on delivery, if a signature is not possible on delivery, a card will be left at your address whereby you will be able to arrange re-delivery.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Accepted Methods of Payment

  • Visa (credit and debit cards)

  • MasterCard (credit and debit cards)

  • American Express

  • Paypal

Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.